Conditions

The claim regarding a loss, deterioration, theft or exchange of luggage will be made electronically in the claims section of our website. To process it, it will be necessary to always provide a copy of the service ticket as an essential requirement and, in case of damage suffered, provide photographs and the corresponding validation by our staff. Hife will not be liable for damages, losses or deterioration suffered by handbags or other objects not entrusted to its custody.