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Privacy policy

USER INFORMATION

Who is the controller of your personal data?

La Hispano de Fuente en Segures S.A. is the CONTROLLER of the USER’s personal data and informs him/her that these data shall be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and the Organic Law 3/2018 of 5 December (LOPDGDD), as well as Law 29/2021 of 28 October 2021 on the protection of personal data of the Principality of Andorra. They may hereinafter be jointly referred to as "the applicable regulations".

For what purpose do we process your personal data and why do we do it?

In process of sale:

  • Manage the purchase or online order, process the payment and proceed with the shipment or activation of the same, based on the general contracting conditions. (for the execution of a contract or pre-contract, 6.1.b GDPR)
  • Manage, maintain, improve or develop the services provided. (for the execution of a contract or pre-contract, 6.1.b GDPR)
  • Conduct satisfaction and quality surveys. (for the legitimate interest of the person in charge, art. 6.1.f GDPR)

In the form Work with us:

  • To include the Data Subject in the process of selecting employees and carry out an analysis of the applicant's profile with the aim of selecting a candidate for the vacant position of the controller. (by the consent of the interested party, 6.1.a GDPR)

In the form Rent a bus:

  • Formalise reservations in the controller's establishment. (for the execution of a contract or pre-contract, 6.1.b GDPR)
  • Send commercial advertising communications by email, fax, SMS, MMS, social networks or by any other electronic or physical means, present or future, to customers, which enable commercial communications concerning products or services that are similar to those that were initially contracted with the customer (art.21.2 LSSI). (for the legitimate interest of the person in charge, art. 6.1.f GDPR)

In the form Ethical or complaints channel:

To properly manage our ethical channel, processing the corresponding irregularities reported through it and deciding on the appropriateness of initiating an investigation, in order to detect possible offences and prevent the imposition of any type of liability, as well as to avoid any type of conduct contrary to the internal or external regulations of the entity. (for compliance with a legal obligation, 6.1.c GDPR)

In the form User register:

Manage the user's account in order to provide personalised access to the website and the interactive services offered. (by the consent of the interested party, 6.1.a GDPR)

For how long will we keep your personal data?

Data shall be stored for no longer than is necessary to maintain the purpose of the processing or for as long as there are legal prescriptions dictating their custody, and when such purpose is no longer necessary the data shall be erased with appropriate security measures to ensure the anonymization of the data or their complete destruction.

For how long will we keep your personal data?

Data shall be stored for no longer than is necessary to maintain the purpose of the processing or for as long as there are legal prescriptions dictating their custody, and when such purpose is no longer necessary the data shall be erased with appropriate security measures to ensure the anonymization of the data or their complete destruction.

To whom do we disclose your personal data?

Your data may be communicated to Public Administrations for the request of Vouchers, Multi-trips, Claims or other information referred to. And if necessary for the development and execution of the purposes of the treatment, to our providers of services related to communications, with which the CONTROLLER has signed the confidentiality and treatment manager contracts required by current privacy regulations.

What are your rights?

The rights of the USER are:

  • Right to withdraw consent at any time.
  • Right of access, rectification, portability and erasure of your data and the limitation or objection to their processing.
  • The right to file a claim with the Spanish Supervisory Authority (www.aepd.es in the case of Spain) if you consider that the processing does not comply with the current legislation.

Contact information for exercising rights:

La Hispano de Fuente en Segures S.A. ADRIA D'UTRECHT, 1 - 43500 TORTOSA (Tarragona). E-mail: hife@hife.es

COMPULSORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

The USERS, by marking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or download forms, accept expressly and in a free and unequivocal way that their data are necessary for the supplier to meet their request, voluntarily providing their data in the remaining fields. The USER ensures that the personal data provided to the CONTROLLER are true and is responsible for communicating any changes to them.

The CONTROLLER informs that all data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the USER. In the event that not all of the data is provided, there is no guarantee that the information and services provided will be completely adapted to the User’s needs.

SECURITY MEASURES

That in accordance with the provisions of the current regulations on the protection of personal data, the CONTROLLER is complying with all the provisions of the GDPR and LOPDGDD regulations for processing the personal data for which they are responsible, and is manifestly complying with the principles described in Article 5 of the GDPR, by which they are processed in a lawful, fair and transparent manner in relation to the data subject and appropriate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The CONTROLLER guarantees that all appropriate technical and organisational policies have been implemented to apply the security measures established by GDPR and LOPDGDD in order to protect the rights and freedoms of the USERS, and has communicated the appropriate information for them to be able to exercise their rights and freedoms.

For more information about privacy safeguards, you can contact the CONTROLLER via La Hispano de Fuente en Segures S.A. ADRIÀ D'UTRECHT, 1 - 43500 TORTOSA (Tarragona). E-mail: hife@hife.es