Free Bonus GENERALITAT VALENCIANA and MITMA (below)
The purpose of this regulation is to establish the obligations of operators of regular public road passenger transport services for general use under the jurisdiction of the Generalitat Valenciana (GVA) to extend temporary free travel from 1 January 2024 until 30 June 2025, inclusive, for persons under 31 years of age on the "Castellón-Valencia, with extension to Vinaròs" and "Castellón-Torreblanca Airport" lines.
Creation of the Free Bonus (GVA)
• Those interested in obtaining the Free Bonus (GVA) must be under 31 years of age at the time of application and must present a valid ID card, NIE or passport in order to prove that they meet the age requirement.
• The Free Bonus is personal and non-transferable.
• To formalize the Free Bonus you must fill in the form in the HifeClass® user profile ( Free Bonus).
• In the case of children under 14 years of age without an ID card, the Free Bonus will be linked to the ID card, NIE or passport of the parent/guardian. When boarding the bus, they will be accredited by means of the family book, and must also present the SIP health card.
• Only one temporary travel pass may be purchased for each origin-destination.
• Only one Free Bonus for person, origin and destination. The minimum recurrence will be 10 journeys during the period of validity.
Use of Free Bonus (GVA)
Users must formalise their journey in person with the validation of the Free Bonus at the time of boarding the bus. It will not be possible to purchase or reserve a seat in advance through any remote marketing channel.
The period of use is from 1 January 2024 until 30 June 2025.
To avoid misuse of the Free Bonus, the following instructions must be followed:
It will be personal and non-transferable. The use of the temporary travel pass by anyone other than the holder will be considered improper use.
The temporary travel pass shall be withdrawn from any person who uses it inappropriately. No new temporary travel pass shall be issued to these users for any origin-destination of the same concession during the period of validity.
Permitted routes
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Pursuant to Article 53 of Royal Decree-Law 20/2022, of December 27, a resolution from the Secretary of State for Transport, Mobility, and Urban Agenda establishes the conditions of sale, use, validity, expiration, and frequency of use of the Free Passes promoted on Hife national routes. This resolution was extended by Royal Decree-Law 08/2023.
Creation of the Free Pass (MITMA).
• The Free Pass is personal and non-transferable.
• To formalize the Free Pass, you must complete the form enabled in the HifeClass® user profile (Free Pass).
• In the case of minors without a National Identity Document (DNI), the Free Pass will be linked to the DNI, NIE, or passport of the parent/guardian.
• A Free Pass is required for each of the following periods:
- between January 1 and April 30, 2025
- between May 1 and June 30, 2025
• Only one Free Pass per person, origin, and destination may be purchased for each validity period.
• The user must pay a deposit per Free Pass, which will be refunded if the minimum number of trips required per period is reached (See Deposit Refund). The deposit is set for each journey (i.e., for each selected origin and destination stop) and based on the standard ticket price, according to the following classification:
- €20 deposit for journeys with a ticket price up to €5.00
- €35 deposit for journeys with a ticket price between €5.01 and €13.00
- €50 deposit for journeys with a ticket price between €13.01 and €25.00
- €65 deposit for journeys with a ticket price over €25.00
The journey, fare, and price data valid as of January 1, 2023, are used to calculate the ticket price.
The deposit amount will be applied exclusively to the large family discount.
Using the Free Pass (MITMA)
Once you have registered for the Free Pass, you must complete each trip through a "purchase" process on the website or the app, selecting the origin/destination of the active Free Pass and selecting the "Free Pass: €0.00" fare.
Allowed Sections (MITMA)
Want to know if your trip is eligible for a subsidy? Check it out.
Refund of the Free Pass Deposit (MITMA)
The amount paid as a deposit will be refunded, provided the required minimum trips are made during the corresponding periods:
- From January 1 to April 30, 2025: 16 trips
- From May 1 to June 30, 2025: 8 trips
If the minimum trips are not met, the deposit amount will be considered compensation and will not be refunded to the traveler.
To prevent misuse of the Free Pass, the following instructions must be followed:
• It is prohibited to book more than one one-way trip and one in the opposite direction per day, unless previously canceled.
• Failure to cancel a booked but unfulfilled trip at least 24 hours in advance will be considered improper use.
• Use of a ticket by a person other than the Free Pass holder will be considered improper use.
• Travelers found to have used the Free Pass on three occasions will have their Free Pass withdrawn and their security deposit seized. Travelers will be notified by registered email of the possible consequences of their actions.
• A new Free Pass will not be issued to sanctioned travelers for any origin or destination until the expiration of the sanctioned validity period.